Legal

Privacy Policy

Last updated4 July 2026
This policy explains in plain language how SPS Advanced Technology handles personal information. It should be read together with any specific notice provided when information is collected.

1. Scope and commitment

SPS Advanced Technology respects the privacy of customers, prospective customers, website visitors, suppliers, and other people we deal with. We handle personal information responsibly and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply to us.

2. Information we may collect

Depending on how you interact with us, we may collect:

  • Your name, telephone number, and other contact details you choose to provide.
  • Vehicle details, service history, fault descriptions, photographs, and information needed to assess or perform requested work.
  • Appointment, quote, invoice, payment, and customer-service records.
  • Website technical information such as browser type, device type, approximate location, referring page, and server logs.
  • Any other information you provide when contacting or visiting the workshop.

Where practical, you may deal with us anonymously when making a general enquiry. We may need identifying information to provide a quote, book work, contact you about a vehicle, or meet legal and record-keeping obligations.

3. How we use information

We may use personal information to:

  • Respond to enquiries and arrange appointments.
  • Diagnose, quote, perform, and document automotive electrical services.
  • Communicate about progress, parts, approvals, collection, payment, or follow-up work.
  • Maintain business, safety, warranty, accounting, and legal records.
  • Operate, secure, troubleshoot, and improve our website and services.
  • Prevent fraud, spam, misuse, and security incidents.

We do not sell personal information.

4. Sharing and service providers

We may disclose information where reasonably necessary to service providers that support our operations, such as website hosting, secure form delivery, email delivery, payment, accounting, parts supply, technical support, or professional advisers. These providers may process information on our behalf and are expected to protect it.

We may also disclose information where authorised or required by law, to protect safety or legal rights, or with your consent. Some technology providers may process data outside Australia. Where applicable, we take reasonable steps to use reputable providers and appropriate safeguards.

5. Security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against misuse, interference, loss, unauthorised access, modification, or disclosure. No internet transmission or storage system can be guaranteed completely secure.

We retain information only for as long as reasonably necessary for the purpose collected, business and service records, dispute resolution, and legal obligations. Information no longer required is securely deleted, destroyed, or de-identified where practical.

6. Access, correction, and concerns

You may ask to access or correct personal information we hold about you. We may need to verify your identity before responding. In some circumstances, access may be limited where permitted by law.

If you have a privacy concern, contact us using the details below. We will review the concern and respond within a reasonable period.

7. Contact and policy updates

SPS Advanced Technology
Unit 6 30-32 Beaconsfield, Alexandria NSW 2015
Telephone: 0466 555 557

We may update this policy when our practices, providers, or legal obligations change. The latest version will be published on this page with its revision date.